Frequenty Asked Questions2023-08-11T15:34:45+01:00

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What measures do you take to ensure safety during service?2023-08-11T15:34:05+01:00

We follow strict safety protocols and provide proper training to our team members to ensure safe and efficient service delivery.

Is your team insured?2023-08-11T15:33:50+01:00

Yes, our team is fully insured to ensure the safety of our employees and customers.

Can I reschedule or cancel a booking?2023-08-11T15:33:33+01:00

Yes, you can reschedule or cancel a booking. Please notify us as soon as possible to make the necessary arrangements.

How far in advance do I need to book a service?2023-08-11T15:33:17+01:00

We recommend booking as early as possible to secure your preferred date and time. However, we can often accommodate last-minute requests.

How do you ensure environmentally friendly practices?2023-08-11T15:32:59+01:00

We are committed to minimising our environmental impact by recycling and adhering to proper waste disposal regulations.

What happens to the waste after it’s collected?2023-08-11T15:32:38+01:00

We prioritise responsible waste disposal. Recyclable materials are sorted and sent to recycling facilities, and non-recyclable waste is disposed of safely and legally.

What payment methods do you accept?2023-08-11T15:32:24+01:00

We accept various payment methods, including credit/debit cards and bank transfers.

Do you offer discounts for regular customers?2023-08-11T15:32:08+01:00

Yes, we offer special pricing and discounts for loyal customers and repeat bookings.

How is the pricing determined?2023-08-11T15:31:51+01:00

Pricing is based on factors such as the type of service, the amount of waste, and the location. You can request a quote to get an accurate estimate.

Do you provide same-day rubbish removal?2023-08-11T15:31:34+01:00

Yes, we offer same-day rubbish removal services, subject to availability.

What items can you remove?2023-08-11T15:31:18+01:00

We can remove furniture, appliances, electronics, garden waste, and more. We’ll let you know if there are any restrictions.

Do I need to be present during the rubbish removal?2023-08-11T15:31:04+01:00

While your presence is not required, it’s recommended to ensure that the correct items are being removed.

Do I need a permit to place a skip on the road?2023-08-11T15:30:47+01:00

In some cases, a permit may be required if the skip is placed on a public road or sidewalk. We can assist you in obtaining the necessary permits.

Where will the skip be placed?2023-08-11T15:30:28+01:00

The skip will be placed in a location that is safe and convenient for you. Our team will work with you to determine the best placement.

How long can I keep the skip?2023-08-11T15:30:11+01:00

The standard rental period is 7 days, but you can extend it for an additional fee.

What sizes of skips do you offer?2023-08-11T15:29:38+01:00

We offer a range of skip sizes to suit different project needs, from small home renovations to large construction sites.

What types of waste can I dispose of using your services?2023-08-11T15:29:18+01:00

We handle various types of waste, including general household waste, construction debris, garden waste, and more. However, hazardous materials are not accepted.

How can I request a service?2023-08-11T15:28:58+01:00

You can request a service by calling our customer service hotline or submitting a request through our website.

What areas do you serve?2023-08-11T15:28:29+01:00

We serve the whole of London and the surrounding neighbourhoods.

What services does MKL Waste provide?2023-08-11T15:27:44+01:00

We offer comprehensive rubbish removal and skip hire services for residential, commercial, and construction needs.

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